Have a Question for us?
Feel free to use our Contact Us form for any comments, concerns, questions or issues you may have regarding the computerized quilting designs on our site.
It is one of our primary goals to provide the best customer service in the industry, and this is often the first step in that process. In addition to the required fields, please provide any extra information you may find important to resolve your issue.
If you discover that your digital design file does not contain your preferred stitch file type, please request that we refresh your purchased design and we will respond as quickly as possible.
Have you read our help pages?
We have helpful information available that may answer your questions easily, particularly regarding our stitch file types and tips on downloading your patterns.
If your question is specifically regarding your machine type or your computerized quilting system please check our Helpful Manufacturer Links.
Additional support for computerized quilters is also available in valuable Yahoo Groups.
Other ways to contact us:
You may also contact Intelligent Quilting by calling (215) 550-1144. The machines are running most of the day so it’s not uncommon for us to miss your call. If your call is not answered, please leave a message. We want to be able to return your call.
If you find any missing pages, links that no longer work, or have any other site usability issues you can let me know so it can be fixed. I am always trying to improve the site and there may be issues that I am unaware of, all corrections are welcome.
You can send corrections, ideas, or suggestions to me at firstname.lastname@example.org, thank you. -Brandon Smythe